The Ad Response System

How HVAC Companies Are Making An Extra $10,000 A Week Without Extra Ad Spend

Every missed call, web form, Google ad lead and Google Business message gets a reply in under 45 seconds, and gets booked straight onto your calendar. While you are on the job. While you are at dinner with your family.

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Backed by our 8 Booked Appointments Guarantee

2,500+

Calls booked

$10M+

Revenue generated

$4M+

Cash collected

Books straight into

ServiceTitan, Housecall Pro, Jobber, FieldEdge

Results vary based on company size, lead volume, ad spend, market and season. Figures shown are illustrative and are not a guarantee of earnings. Track record figures reflect our founder's appointment setting results. Guarantee terms and conditions apply.

The problem

Every Missed Call Is A Job Your Competitor Books

You are already paying to make the phone ring. The problem is what happens after it rings and nobody picks up.

You are on the job. The phone rings.

Hands full, in an attic, on a roof. By the time you call back, they have already booked someone else.

After hours leads go cold by morning.

A broken AC at 9PM will not wait until 8AM. The first company to reply wins the job.

You pay for the lead. Then it sits there.

Google ads, web forms, Google Business messages. Every one you do not answer fast is ad spend thrown away.

Peak season means more calls than hands.

The busiest weeks of the year are when you miss the most. That is the money that should be funding your slow months.

You do not have a lead problem. You have a response problem.

Who is behind Relay

Built By Someone Who Books Appointments For A Living

Paul Nash

Founder, Relay

Small businesses are losing work every day for one reason. They cannot answer the phone while they are doing the job.

When a call rings out, that customer does not wait. They call the next name on Google, usually the biggest company in town with a call centre and a marketing budget to match. Relay exists to stop that. We answer every lead the moment it comes in, so the money in your market stays with the local owner operators who actually do the work.

You do the work. We make sure you get paid for it.

2,500+

Calls booked

$10M+

Revenue generated

$4M+

Cash collected

Figures reflect our founder's appointment setting track record. Individual results vary.

How it works

From Inquiry To Booked Job, Without You Lifting A Finger

Step 1

New inquiry

Missed call, web form, Google ad lead or Google Business message

Action

Tag lead + start conversation

Reply sent in under 45 seconds, lead qualified by text

Step 2

Booked call

Tag: New lead

Tag: Booked

On your calendar, in your dispatch software

What you get

The Ad Response System

Missed call text back

Every missed call gets a text in under 45 seconds, day or night.

Instant web form follow up

Quote requests from your website are answered before they fill in the next one.

Google ad lead response

The leads you are paying for get worked the second they land.

Google Business messages

Messages from your Google profile answered and moved toward a booking.

Lead qualification

Asks the right questions so you only show up to jobs worth taking.

Books into your software

Straight into ServiceTitan, Housecall Pro, Jobber or FieldEdge.

Done for you setup

We build it, connect it and test it. You keep running jobs.

You own the system

No lock in agency trap. We build the system and it is yours.

Ongoing management

We maintain everything and keep it working, so nothing breaks in peak season.

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Our guarantee

4 Booked Appointments In Your First 30 Days. Or We Pay You Back.

$1,500

refunded from your setup fee if we book fewer than 4 appointments in your first 30 days live.

$0 / month

we keep working with no monthly fee until you have 8 booked appointments.

You keep the system either way.

One condition: keep the system live and your leads routed to it. Full guarantee terms are in our Terms of Service below.

Questions owners ask

Do I need to change my phone number or software?

No. Relay works with the number and the dispatch software you already use.

How long does setup take?

[X DAYS] from your call to going live. We do the build, you approve it.

Will it sound like a robot to my customers?

Messages are written around your company, your services and your area, so customers get a fast, helpful reply that sounds like your business.

What happens on the call?

We look at where your leads come from, how fast they are being answered right now, and whether Relay is a fit. If it is not, we will tell you.

Stop Paying For Leads Nobody Answers

Book a call and we will show you exactly how many jobs are slipping through right now.

Book a call

Backed by our 8 Booked Appointments Guarantee

Results vary based on company size, lead volume, ad spend, market and season. Figures shown are illustrative and are not a guarantee of earnings. Guarantee terms and conditions apply.